FAQ

10. The indicator shows yellow light when the battery is charging, the torch can’t be switched on.

Please test whether the battery voltage is within the normal range (individual batteries: 2.7~4.3V, battery packs: 10.8~17V). If yes, please replace the charger. If the battery voltage <0.5V, please replace the battery with a new one. (A kind reminder that… Read More »10. The indicator shows yellow light when the battery is charging, the torch can’t be switched on.

6. The lens is damaged / The lens gets foggy.

Please contact our local dealers near you to replace the lens with special tools and reference video as below. https://youtu.be/YW1i9gAAxtohttps://youtu.be/fHzlCiBkkwM

3. The torch doesn’t work.

Please check whether the battery voltage is normal and the torch has any loose circuit connections, if not, please contact our local dealers near you to replace the circuit board.